Dave Deters started a window cleaning business when he and his family moved to Grand Junction in 2003. He started reconsidering cleaning windows for a living when he saw a magazine ad for a “blind dealer bootcamp” in California.
“He was a self-study,” his wife Patty said. “Whether or not he had a window to clean or a blind to install, he showed up to work at 8 a.m. every day to learn and work the business.”
It was important that Patty be able to take care of their young children, so they ran the new company, Ambassador Blind N’ Shutters, out of their family room, garage and dining room until their last child left home in 2021.
“Dave had talked about having a location for years, but I wanted to still carpool and take care of the kids,” she said.
Since opening their showroom last summer, the company has nearly doubled its sales. Customers can now drop by 1048 Independent Ave. by Sam’s Club to see the products available instead of thumbing through a catalog or viewing them online.
“People have really enjoyed being able to see the options,” Patty said. “If you come to the showroom, you can see 20 to 25 different choices right then and there.”
ALL THE POSSIBILITIES
Ambassador Blind N’ Shutter exclusively sells Hunter Douglas products. They offer a large selection of window treatments, including honeycomb shades, shutters, vertical and horizontal blinds, Roman shades, roller shades and woven wood shades.
All coverings can be customized with stylish fabrics that can be translucent, semi-sheer, opaque or room darkening. They can also be manual, hardwired or battery operated via Bluetooth technology so you can adjust shades to scenes and schedules without leaving the couch.
“I love putting up shades and shutters and seeing how it dramatically changes the overall ambiance and feel of the room,” said Dave.
It takes about four weeks from the time customers put down a deposit before Ambassador’s installers are at their house. Workers can even put up temporary paper-pleated shades for privacy until orders arrive.
“Window coverings are all we do,” said Patty. “We don’t use subcontractor installers. Our installers are employees invested in the company. Our customer service is part of what sets us apart.”
CUSTOMER CONNECTIONS
While their products aren’t the cheapest, Dave and Patty believe they are the best.
“We bought blinds from several companies in the beginning, but Hunter Douglas is known to have the best quality and the best warranty,” said Patty.
Ambassador Blind N’ Shutter is the only Hunter Douglas dealer in Grand Junction that can offer the Right Choice Promise.
“Basically, if you do not like your window coverings, you need to sit with them for 21 days. If after that you decide you want something different of the same value, it can be replaced,” said Patty.
She and Dave love creating meaningful relationships with customers, whether they’re providing window coverings for a new development or working with someone who’s building their final home.
“I try to connect personally as well as professionally,” said Patty. “I have six people on a prayer list, who at some point while we were working with them, became ill or lost somebody. I want them to know that we are praying and believing for them in their challenging times.”
Dave and Patty welcome you to drop by and see all the beautiful possibilities for your home. To learn more, call 970-523-4566, visit ambassadorblindsgj.com or stop by their showroom at 1048 Independent Ave., Suite A111, from 8 a.m.-4 p.m. Monday through Friday. No appointment is necessary.Luminette 001